Returns, Refunds & Cancellation policy
Thank you for shopping at ‘Trace and Taste’, fully owned by ‘Ula Consultancy Services Private Limited”. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 2 days of the receipt of the product.
No return, unless a quality complaint mutually agreed by us.
Before you return a product, please make sure that:
The product was received not more than 2 days ago.
The product is in its original packaging
Please ensure upon taking product sampling no contamination occurs.
The product was received not more than 2 days ago.
The product is in its original packaging
Please ensure upon taking product sampling no contamination occurs.
Damaged items
If you received a damaged product, please notify us immediately for assistance. Please make sure to take pictures of goods received in damaged condition.
Sale items
Refunds only apply to regular priced items, not sale items, according to the policy.
Cancellation
Orders with payment confirmed or shipped ex supplier can no longer be cancelled.
Shipping charges
Shipping charges incurred in connection with the return of a product are refundable.
Please contact us before you send the product:
By phone number: +91 97908 41279
By email: service@traceandtaste.com
By visiting this page on our website: https://www.traceandtaste.com and using our chat.
If you are sending the product in return, please do so with its original packing.
The product will be replaced in case of confirmed quality deviation or error in supply.
